Shipping policy

SHIPPING POLICIES:

SHIPPING TO US: We ship to the Lower 48 States Only. 
1. Many of our products are custom made, arrives in knock-down form which requires assembly and installation. 
2. Many of our products are heavy and may be difficult or impossible for certain individuals to lift. 
3. Many of our products are shipped in multiple packages per unit. 
4. Many of our products are shipped via a LTL (Less-Than-truckload) trucking company such as ArcBest Freight, SAIA LTL Freight, R&L Carriers, Estes Freight. 
5. If your purchase is shipped via LTL trucking, you MUST be available to receive the product when it arrives, sign for receipt, inspect your packages for any sign of damage, and note any damage on the delivery receipt prior to allowing the delivery person to leave your location. The delivery receipt may be paper or electronic. The delivery person must allow you to make notations and sign the delivery receipt. Claims for shipping damages will only be valid if such damages are noted on the delivery receipt of the trucking company at the time that you take delivery of your purchase from the trucking company.